If you have a problem with your machine which qualifies under the warranty, you should speak to the retailer from which your purchased your machine. If you bought your machine directly from Sizzix, you can contact the customer service team here....
This warranty covers any manufacturing defects in your authentic Sizzix machines. This warranty does not cover damages or defects caused by misuse or abuse of dies or accessory products in the machine. Whilst dies are also covered by our...
To see details and download the warranty details for each type of die, please click here.
Our machines come with a standard 2 year warranty. You can view what's covered by the warranty here. If you're having a problem with your machine then please get in touch with our Customer Service team, here.
You can find your unique serial number on the sticker on the bottom of your machine. Or at the side if you have a sidekick machine.
If your machine is more than 3 years old, it may not have a serial number. If you're having issues with your machine and need support that please contact our Customer Service team here.
Unfortunately we do not supply replacement parts if a part of a die set goes missing. However we sell magnetic sheets which keep your dies safe all in one place.
Our machines come with a standard 2 year warranty. You can view what's covered by the warranty here.