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<p>Make sure to periodically clean Bigz or Originals dies with the <a href="https://www.sizzix.co.uk/656380/sizzix-making-tool-die-pick-white">Die Pick</a>. Thinlits and Framelits can be cleaned with the <a href="https://www.sizzix.co.uk/660513/sizzix-accessory-die-brush-foam-pad-for-wafer-thin-dies">Die Brush</a>. You can also use our <a href="https://www.sizzix.co.uk/663575/sizzix-accessory-release-sheets-4-x-6-25-pack">Release Sheets</a> to get an even and more effective when it comes to removing die-cutting shapes.</p>

<p>Make sure to periodically clean Bigz or Originals dies with the <a href='https://www.sizzix.co.uk/656380/sizzix-making-tool-die-pick-white'>Die Pick</a>. Thinlits and Framelits can be cleaned with the <a href='https://www.sizzix.co.uk/660513/sizzix-accessory-die-brush-foam-pad-for-wafer-thin-dies'>Die Brush</a>. You can also use our <a href='https://www.sizzix.co.uk/663575/sizzix-accessory-release-sheets-4-x-6-25-pack'>Release Sheets</a> to get an even and more effective when it comes to removing die-cutting shapes.</p>

My card/paper sticks in the die. What should I do?

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Order FAQs

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My Account

How do I claim on my warranty?

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Why does my machine not have a serial number?

I have lost a part of my die set, can I get a replacement?

How do I register my machine for extended warranty?

Warranty FAQs

Can I buy a discontinued die set?

Can I use crease rule dies, such as ScoreBoards and Bigz Dies with my Sizzix Big Shot Switch Plus Die Cutting Machine?

Can I use my Sizzix dies in a non-Sizzix machine, or vice versa?

How do I access inspiration for the Sizzix Big Shot Switch Plus Machine?

How do the Sizzix bundles work?

How should I store the Effectz range?

How should the Sizzix Effectz products be stored?

Is my Big Shot Switch Plus Die Cutting Machine covered by any warranty?

My machine has stopped working but is covered under warranty what do I do?

What are the different Sizzix Surfacez?

What Cutting Pads are compatible with the Sizzix Big Shot Switch Plus?

What does the Sizzix Big Shot machine do?

What is a Sizzix cutting machine?

What is the difference between Cricut and Sizzix?

What materials can I use with my Sizzix dies?

What technology is compatible with my machine?

Which machine will cut which materials?

Are any products made with common allergens like latex?

Are any Sizzix products recyclable?

Can I use my machine to decorate food? I have been told you can cut very thin icing with Bigz dies.

How do I know what size a die-cut shape will be?

I use all my Big Shot Machine accessories in my Big Shot Plus Machine. Will this affect the rollers/pressure of the machine?

Is a cracking sound normal when I die-cut?

Is there a maximum paper weight (GSM) for cutting with wafer-thin Thinlits or Framelits dies?

My Cutting Pads are marked and are now marking my design. What can I do?

My Cutting Pads keep bending. Is there a way to flatten my Cutting Pads if they warp?

My cutting plates are marking and bending when I use them, is this normal?

My die is cutting where it should be folding/creasing. What can I do?

My Thinlits/Framelits/chemically etched die is curved and is not cutting properly. What can I do?

What are the differences between die-cutting machines?

What is a die-cutting sandwich?

What is a shim?

What is the difference between cutting pads and plates?

What is the thickest material you can cut with Bigz and Originals dies?

What is the thickest metal that can be embossed?

What materials can I cut with my die?

Why can't the Precision Base Plate be used with the Big Shot Foldaway or Sizzix Plus Machine?

Will other brand products work in the Big Shot?

Which platforms / cutting pads are compatible with my machine?

Can you create custom dies / embossing folders?

I have misplaced my machine's manual. Where can I find it?

How can I become a Sizzix stockist and apply for a retailer account?

How can I buy Sizzix product from a wholesaler?

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How do I use other brands with Sizzix products?

Stockists & Competitors

Can I place a wholesale order online at Sizzix?

Discount Conditions

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Why am I getting an ‘invalid’ message when entering competitions or downloading free patterns?

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Website FAQs

I am a European customer, why can't I pay with Klarna?

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I've received a Klarna statement, but I've not yet received my goods.

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Pay Later in 3 Instalments

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My card/paper sticks in the die. What should I do?Updated a year ago